In terms of communication, what does active listening involve?

Active listening is a crucial skill in effective communication, especially in a supportive role like that of a doula. It involves not only hearing what the speaker is saying but actively engaging with them to ensure understanding and validation of their feelings and thoughts. This engagement can take on both verbal and non-verbal forms of feedback, such as nodding, making eye contact, and offering verbal affirmations or clarifications. This process helps create a connection between the listener and the speaker, fostering trust and demonstrating empathy.

By fully participating in the communication process with feedback, the listener acknowledges the speaker's message and encourages them to express themselves more fully. Active listening contributes to a deeper understanding of the speaker's needs, which is especially important in situations involving emotional or physical support, as with doula work.